crumpet
Crumpet is an open-source product adoption platform designed for engineering and product teams to improve customer retention and product education. Unlike traditional no-code tools that rely on overlay scripts and lack customization, Crumpet integrates natively into software products using a software development kit (SDK) and a drag-and-drop workflow builder. This approach allows developers to use their own UI components, ensuring the onboarding experience matches the application's design language and brand identity. The platform automates customer engagements through workflows that include product tours, checklists, and upselling dialogs without requiring constant code updates, complex database migrations, or coordination between frontend and backend teams. Crumpet features a flexible data model that accepts custom JSON, enabling precise user segmentation based on trial status, company data, or any other metric. By providing a real-time 360-degree view of customers throughout their adoption lifecycle, Crumpe