ITFlow
<div id="top"></div> <!-- PROJECT SHIELDS --> [![Contributors][contributors-shield]][contributors-url] [![Stargazers][stars-shield]][stars-url] [![Commits][commit-shield]][commit-url] [![GPL License][license-shield]][license-url] <div align="center"> <h3 align="center">ITFlow</h3> <p align="center"> IT documentation, ticketing and accounting system for small MSPs. <br /> <br /> <a href="https://demo.itflow.org"><strong>View demo</strong></a> <br /> Username: <b>[email protected]</b> | Password: <b>demo</b> <br /> <br /> <a href="https://itflow.org/#about">About</a> · <a href="https://docs.itflow.org">Docs</a> · <a href="https://forum.itflow.org/">Forum</a> · <a href="https://forum.itflow.org/t/bug">Report Bug</a> · <a href="https://forum.itflow.org/t/features">Request Feature</a> · <a href="https://github.com/itflow-org/itflow/security/policy">Security</a> </p> </div> <!-- ABOUT THE PROJECT --> ## About <b>A comprehensive, free & open-source documentation, ticket management, and accounting platform.</b> [![ITFlow][product-screenshot]](https://itflow.org) ### The Problem - You're a small but busy managed service provider with 101 things to do. Information about your clients is unorganised, unstructured and outdated. - For some work, you seem to spend longer looking for the relevant documentation than actually working on the issue/project. - On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting. ### The Solution: ITFlow - ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified system. <!-- GETTING STARTED --> ## Getting Started ### Self Hosting - The best installation method is to use the [install script](https://docs.itflow.org/installation_script) on Ubuntu/Debian. A video walk through is available [here](https://www.youtube.com/watch?v=kKz9NOU_1XE). ``` wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh bash itflow_install.sh ``` - Other manual installation methods are available in the [docs](https://docs.itflow.org/installation). ### Managed Hosting - If you'd prefer, we can [host ITFlow for you](https://services.itflow.org/hosting.php). <!-- FEATURES --> ## Key Features * Client documentation - assets, contacts, domains, docs, files, passwords, and more * Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc * Client Portal - self service quote/invoice/ticket management for clients * Alerting - account balance, invoices, domain/SSL renewals * Completely free & open-source alternative to ITGlue and Hudu <!-- ROADMAP --> ## Roadmap / Future to-do We track the implementation of confirmed features and bugs via [TaskFlow](https://tasks.dev.itflow.org/tasks.php). Use the [forum](https://forum.itflow.org) to request features or raise bug reports. <!-- CONTRIBUTING --> ## Support & Contributions ### Forum For help using ITFlow, bugs, feature requests, and general ideas / discussions please use the community [forum](https://forum.itflow.org). ### Contributing We have temporarily paused PRs from the community. #### Contributors <a href="https://github.com/itflow-org/itflow/graphs/contributors"> <img src="https://contrib.rocks/image?repo=itflow-org/itflow" /> </a> ### Supporters We’re incredibly grateful to the organizations and individuals who support the project - a big thank you to: - CompuMatter - F1 for HELP - digiBandit - JetBrains (PhpStorm) ## License ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See [`LICENSE`](https://github.com/itflow-org/itflow/blob/master/LICENSE) for details. ## Security * As of 2025, we now have a stable release of the project. * Whilst we are confident in the safety of the code, no system is risk-free. Nearly all software has bugs. Use your best judgement before storing highly confidential information in ITFlow. * If you have a security concern, privately report it [here](https://github.com/itflow-org/itflow/security/policy). <!-- MARKDOWN LINKS & IMAGES --> <!-- https://www.markdownguide.org/basic-syntax/#reference-style-links --> [contributors-shield]: https://img.shields.io/github/contributors/itflow-org/itflow.svg?style=for-the-badge [contributors-url]: https://github.com/itflow-org/itflow/graphs/contributors [forks-shield]: https://img.shields.io/github/forks/itflow-org/itflow.svg?style=for-the-badge [forks-url]: https://github.com/itflow-org/itflow/network/members [stars-shield]: https://img.shields.io/github/stars/itflow-org/itflow.svg?style=for-the-badge [stars-url]: https://github.com/itflow-org/itflow/stargazers [issues-shield]: https://img.shields.io/github/issues/itflow-org/itflow.svg?style=for-the-badge [issues-url]: https://github.com/itflow-org/itflow/issues [license-shield]: https://img.shields.io/github/license/itflow-org/itflow.svg?style=for-the-badge [license-url]: https://github.com/itflow-org/itflow/blob/master/LICENSE [commit-shield]: https://img.shields.io/github/last-commit/itflow-org/itflow?style=for-the-badge [commit-url]: https://github.com/itflow-org/itflow/commits/master [product-screenshot]: .github/readme.gif <!-- https://github.com/othneildrew/Best-README-Template -->